Use cases
Good connections. Every day.
One language for any AI agent to find, ask, compare and arrange things with any business. Here is what works today, and what is next.
01Everyday customers
Find what you need nearby.
Ask the assistant you already use.
Find a product nearbyAvailable now
You ask: Where can I find a birthday gift near me?
Assistant · exampleOak & Field (0.4 mi, open until 7) and Paper Lane (0.9 mi) both list gift sets. Neither shares live stock yet, so call ahead.
Live stock is in development. Today you get shops and what they publish.
Compare prices and pickup optionsAvailable now
You ask: Who sells this coffee maker nearby, and for how much?
Assistant · exampleHome Goods Co. lists it at $89 (Oct 12) and Kitchen Corner at $95 (Oct 3). Those are published prices; confirm at the store.
Prices show their source and date. Ranking is never for sale.
Arrange pickup or request a holdAvailable now
You ask: Can I pick it up after work?
Assistant · exampleKitchen Corner offers pickup until 7 pm. Here is their order page. They confirm once it is set aside.
The shop confirms the hold and takes payment, not Onhand.
Book a service or a tableAvailable now
You ask: Can I get my bike repaired this week?
Assistant · exampleSpoke & Chain takes repair bookings online. Here is their booking page; open times come from their system.
Live open slots are in development.
Find help and request a quoteAvailable now
You ask: Who can fix a leaking tap in my area?
Assistant · exampleTwo plumbers list your zip code: Flow Bros and Northside Plumbing. Here are their quote request pages.
You agree scope, price and timing with the provider.
Plan errands around your dayPlanned
You ask: Fit in a gift pickup and dinner nearby tonight.
Assistant · examplePick up at Oak & Field by 6:30, then Luna Kitchen two blocks away opens bookings from 7. Open both pages?
A planning tool for later. You would confirm each step.
02Everyday customers
Ask a business directly.
Answers before you buy, help after.
Ask questions from the business’s FAQsIn development
You ask: Do you repair carbon frames? Do I need an appointment?
Assistant · exampleSpoke & Chain’s FAQ (updated Sep 30) says yes, by appointment only. Want their booking page?
From the business’s approved FAQs. If they don’t cover it, you reach staff.
Understand a business’s privacy policyPlanned
You ask: Does this shop share my email with anyone?
Assistant · exampleTheir policy (effective Jan 1) shares email with their payment processor only. Here is the passage.
Quotes the published policy and flags what it doesn’t answer.
Check terms, returns, and warrantiesPlanned
You ask: Can I return an opened item?
Assistant · exampleTheir returns policy allows opened returns within 14 days for store credit. Exceptions aren’t listed; I can ask the shop.
Never invents a promise or accepts terms for you.
Get customer service and reach a personPlanned
You ask: My kettle stopped working. What now?
Assistant · exampleTheir guide says to reset the base. If that fails, I can send your question to their support team, with your permission.
Refunds and replacements go through the business’s own process.
Follow up on an order or appointmentPlanned
You ask: Has my order shipped?
Assistant · exampleSign in to your account with the shop and I can check. The status comes from their system.
Needs verified access to your own account.
Do your own price discoveryPlanned
You ask: Compare these cars and ask the dealers for itemized prices including fees.
Assistant · exampleSame trim and mileage: Dealer A quotes $24,900 plus a $699 fee (Oct 15). Dealer B advertises $24,500 but hasn’t disclosed fees, so its total is unknown.
An advertised price is not a confirmed final quote. Missing costs stay unknown until the dealer confirms them.
Request competing offers on your termsPlanned
You ask: Ask these dealers to quote the same car specification.
Assistant · exampleI’ll send the same brief to three dealers and line up their replies. Nothing is accepted without your approval.
You choose what to share and approve any commitment.
03Businesses
Win more business.
Your next customer could be another business.
Get discovered by business buyersPlanned
You ask: Who nearby can print menus for our café?
Assistant · exampleCopy Spot prints menus and is open weekdays 8 to 6. Here is their quote page.
A listing alone makes no availability promise.
Price discovery for salesPlanned
You ask: What do comparable services charge publicly?
Assistant · exampleThree local printers publish menu pricing from $0.80 to $1.20 a page, all listed this month.
Published prices only. Private pricing stays private.
Prepare a quote from a buyer’s briefPlanned
You ask: Turn this event brief into a catering quote draft.
Assistant · exampleDraft ready in your sales tool: 80 guests, buffet, $2,400. Waiting for your team to approve.
Your team approves before anything is sent.
Build local referral partnershipsPlanned
You ask: Find an installer who serves our delivery area.
Assistant · exampleTwo installers cover your area and accept referrals. Want an introduction?
Each business decides which introductions to pursue.
04Businesses
Buy with better information.
Sourcing as a conversation, not a phone tree.
Compare suppliers and pricesPlanned
You ask: Compare packaging suppliers’ published prices.
Assistant · exampleThree suppliers list 12 oz cups from $0.09 to $0.12 each, published in the last 30 days. Volume pricing needs a quote.
Delivery terms and volume pricing need a quote.
Automate requests for quotesPlanned
You ask: Send the same packaging brief to three suppliers.
Assistant · exampleBrief ready for three suppliers. Approve to send, and I’ll line up the replies side by side.
Sending needs your authorization.
Negotiate within your rulesPlanned
You ask: Get an earlier delivery within my budget.
Assistant · exampleSupplier B can deliver Friday instead of Tuesday for $40 more, inside your limit. Approve?
Works inside limits you set. Binding commitments need approval.
Prepare procurement and repeat ordersPlanned
You ask: Draft this week’s supplier order.
Assistant · exampleDraft order ready in your purchasing system: last week’s order plus 10% more cups. Review to submit.
Submitting, invoicing and payment stay in your systems.
05Businesses
Run a more connected business.
Your tools, with a view of the world outside.
Turn demand into replenishment ideasPlanned
You ask: What are customers asking for that we don’t carry?
Assistant · exampleOat milk came up 14 times this month. Two local suppliers list it.
Exact stock counts stay in your inventory system. Onhand keeps bands.
Find backup suppliersPlanned
You ask: Our supplier is out. Who else can we call?
Assistant · exampleThree suppliers within 20 miles list the same item. None shares live stock, so call to confirm quantities.
Only a fresh connected source supports an availability claim.
Coordinate services and equipmentPlanned
You ask: Find a technician for our broken fridge.
Assistant · exampleTwo refrigeration repair shops serve you. One takes same-day bookings on its site.
Scheduling across businesses needs a custom integration.
Bring context into your daily toolsPlanned
You ask: Add this supplier shortlist to our CRM.
Assistant · exampleSaved three suppliers with contacts and sources to your CRM, with a follow-up task.
Shares only what each business made available.
Trust
Businesses stay in charge.
Some rules already hold. The controls for agents are planned.
In place today
- Ranking is never for saleNobody pays to rank higher.
- Exact counts stay privateAssistants see in stock, low or out.
- Old information is withheldStale availability is hidden, not guessed.
- Onhand never takes paymentPurchases finish in the business’s systems.
Planned for agents
- Know who is askingVerify an agent and who it acts for.
- Set and revoke permissionsDecide which agents may do what.
- Limit commitmentsA person approves anything past your limits.
- Review what happenedA record of every request and action.
Extend the connection.
Custom tools for your own workflows are coming to paid plans.